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Your privacy as a Grand Banks Casino patron is always assured.
The following statement discloses the privacy policy of Grand
Banks
Casino:
Web Traffic Information / Cookies
Our site logs Internet IP addresses automatically to verify
the
nationality of patrons. This protects all patrons as there
are a number of
countries that are restricted from online gaming. Upon login,
the site employs cookies (small pieces of information stored
by your browser on your hard drive) to remember you as you
visit pages on Grand Banks Casino so that you don't have to
re-enter your login information continually. Once you close
your browser, the cookies are permanently disabled. In any
case, cookies do not contain any personally
identifiable information.
Account Information
Required information for establishing an account includes:
Name, address, tel., login (3 letters and\) password (customer-determined),
e-mail address, and the applicable payment information. This
information is asked for in order to:
a) Verify user identity.
b) Protect both the players and our operations from fraud.
c) Comply with legal requirements.
All of the information offered during the account creation
process is kept in the strictest of confidence. Information
regarding bonus and promotional programs will be sent through
e-mail. Members should unsubscribe through the
subscription manager link located near the bottom of our twice
weekly newsletters only.
Protecting Member Information
Grand Banks Casino (APG Enterprises Inc) implements a variety
of security measures to maintain the safety of your information. User
information is contained behind secured networks and is only accessible
by a limited number of employees with special access rights to such systems.
128-bit Secure Socket Layer (SSL) encryption protects
your information and is employed when you place a casino chip/credit
purchase request or access your information via our software. You also
have a significant role in protecting your information. No one can
access your login to the casino software without knowing your account
number/user name and password. Do not share these with anyone.
Grand Banks Casino does not sell, trade, or
otherwise transfer outside the company personally identifiable
information that visitors voluntarily provide while on the web
site in ways different from what is disclosed in this statement.
Personal information that you provide (such as
a personal email address) may be used in the following ways only:
to contact you about your use our products
and services;
to respond to your comments or requests;
to request feedback and to enable us to
develop and improve our products and services;
to verify personal information for
means of making payouts
for internal and marketing/promotional
purposes including newsletters, which may include
promotions;
In view of any potential ISP (Internet
Service Provider] or email client's anti-spam features
that you may use to keep out any unwanted email, we would
ask that you ensure that our Support email address is listed
in your email address book, safe list or whitelist to
help facilitate full service.
We offer members the opportunity to unsubscribe so
as not to receive any future communications. This is achieved by one
of three options:
- Clicking on the subscription manager link within
an email communication. Confirm and submit the email address to be
removed from our mailing list distribution.
- Replying to a communication with the word UNSUBSCRIBE
in the subject line
- Contacting the customer service team at
Support@GrandBanksCasino.com
Winnings
The strict confidentiality of each user's winnings and cash-outs
is a primary consideration of Grand Banks Casino. It is up
to you to determine whether or not to report these winnings
to the appropriate authorities.
Security
We use the most cutting-edge methods to ensure that your information
remains secure with us. All information is transferred through
proven encryption
technologies and, once stored on our servers, all data is
maintained with the latest Firewall technologies available.
Both our web site and software employ all available means
to maintain the accuracy and privacy of data and to protect
the data from being abused and/or lost. If you have any other
questions or concerns, Please do not hesitate to contact our
Customer Support center at any time - 24 hours a day, 7 days
a week - with any questions regarding the security of Grand
Banks Casino transactions.
Our Customer Service representatives have been trained to
assist you with all questions/concerns.
Legal Disclaimer
We may disclose personal information only when required by
law or when it is necessary for our protection.
Changes to this Policy
If our privacy policy is altered in any manner, those changes
will be posted on this page so that you are always informed
about what information we collect, how it is used, and under
what circumstances it may be disclosed.
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