If you require any additional information regarding our security policies and practices that is not found here, please feel free to contact us at security@grandbankscasino.com. We want to ensure that you are completely satisfied and, therefore, we will address your concerns directly.

E-mail Privacy: Grand Banks Casino respects your privacy - that is why it will never rent, sell or distribute any information about you. Your personal information will be safeguarded by Grand Banks Casino and will never, under any circumstances, be sold to mailing lists.

Account Number/Password: Every player at Grand Banks Casino is responsible for his/her account username and password. We ask that you keep this information in a safe place and do not allow any other person to use your casino account. Please note that we will never ask you for account password, so refrain from using it in any correspondence with us. In the event that you lose, misplace or forget your password, a new password may be issued for you at any time after supplying required identification. Please contact: support@GrandBanksCasino.com for assistance in this area.

TCG Accredited Site: The Chance Group (TCG) is an assurance organization upholding solid security measures, reliable fair play, and openness in the online gaming industry. All TCG Partners must meet or surpass the high standards required for TCG certification and must render their software/platform accessible for random systems audits. These measures are implemented to ensure that TCG’s demanding standards are maintained and adhered to at all times. Read more about how Grand Banks's TCG accreditation can benefit you!